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Malware Byte Manual Update
02/28/10
This is a Manual update file for Malware Bytes. I'm putting up here to help people that have been infected with any virus that won't let them update.
Making Time for Marketing
02/27/10
Many small and medium-sized businesses tend to struggle since they typically have a lack of resources. Most of them are understaffed but still have to make time for social media, search engine rankings, leads, following up on leads, and more.
While at the Online Marketing Summit in San Diego, Mike McDonald of WebProNews spoke with Genoo’s CEO Kim Albee about these very issues. Genoo provides tools that allow businesses to manage multiple aspects in one place. As a result, the business has more time to dedicate to leads, follow-ups, and conversions.
These areas are very important to small businesses because, as Albee points out, “…if you don’t follow up, then whatever you spent to get those leads lose their value every month that you don’t follow up.”
In addition, the company puts enterprise level information into SMB terms. Often times at industry events, the perspective is from a large brand. Genoo takes that information and makes it applicable to SMBs.
Posted by great scott!
This week, we’ve got a couple of newcomers to Whiteboard Studios! Our very own Jen Lopez and Danny Dover (whom you should know well thanks to Jen’s Meet the Mozzers post) are pinch-hitting for our globe-trotting CEO. Let’s all give them a big welcome.
We did a PRO Site Review Webinar last week and noticed a few SEO issues that are all-too-common. So, in this week’s Whiteboard Friday, Jen and Danny will walk you through five common areas where people often make mistakes, and explain quick fixes that can help you improve, including bot blocking, courting the Linkerati, identifying problems using Top Pages, analyzing conversion rate, and addressing canonicalization.
Here are the charts Danny referenced in the video:

Courtesy of WebsiteOptimization.com
Also, if you’d like to learn more about tracking first-touch attribution in your analytics, Whiteboard Friday alumnus, Will Critchlow, wrote about it here.
Addition: Rand wrote a more in-depth post about the use of robots.txt vs. meta noindex, follow here, which can help shed some light on the subject.
A Guest Post by Charlie Gilkey from Productive Flourishing.
No matter how big their blog is, every blogger loves and wants comments. When you’re just starting out, there are few bigger thrills than writing something and having people comment and give you feedback about what you’ve written. Veteran bloggers love comments and also know that the quantity and quality of the comments says a lot about the impact of the particular post in question.
But sometimes you write something that you think is awesome and the comment thread is like a ghost town. To say that this is discouraging is to put it too lightly. Not only does it suck, but it’s enough to make you start thinking that your writing sucks, and it makes it really hard to hit write and hit publish the next time, too.
Here’s the deal, though: just because you’re not getting a lot of comments doesn’t mean that your posts suck. Here are eight reasons why you might not be getting comments – and what you can do about it.
1. Your Posts Are Too Long
While it’s hard to say that long post always get fewer comments – there are a lot of different considerations at play – as a general rule, longer posts set a bigger barrier to commenting. I write a lot of long posts, and I’ve seen this bear out time and time again.
There are two things to keep in mind when you’re writing longer posts: 1) most blog posts are short(er) and 2) your readers are busy. If they’re used to reading 500 word posts on other blogs and then hit your 3,000 word post, they’re might be a bit overwhelmed. It’s not uncommon for them to bookmark your post for reading “when they have time” and move on to the next, shorter post, only to forget to come back and read yours. (For more considerations on blog length, check out Post Length ‚Äì How Long Should a Blog Post Be?)
Some bloggers manage to thrive in the long post format, but you’ve got to understand that you’ll be going against the current if you write in that style. That’s not a bad thing – just understand that you might not get as many comments as if you wrote shorter posts.
Once your post is published, it’s probably best to leave it, though. In the future, see if you can take a long draft of a post and split it into a series or discrete post. Also try varying the tempo of your blog by following a long post with a short post and vice versa.
2. You Haven’t Asked Them to Comment
Sometimes a post just ends and it’s not clear to your readers whether you actually want a response. Because they don’t know whether you want a response or not, they might not comment.
Furthermore, if you don’t answer comments at all or regularly enough, it sends the message that you don’t really value comments. Larger blogs get a pass on this one, since many people understand that bloggers with larger audiences can’t answer every response.
When you conclude a post, ask your readers what they think or end it with a question that makes it clear that you’d like a comment. If you haven’t been responding to comments on your blog, start doing so.
3. They Don’t Know What To Say
Have you ever read a post and were so inspired that you felt that anything you might say wouldn’t do the post service, but at the same time didn’t want to say “Great post!”? Or have you read a post that was so deep or complex that you honestly didn’t know how to respond?
I’m sure you have. Now, why don’t you think that can happen with your own posts?
Before you write off a lack of comments as a sign of your utter brilliance, though, check your post to see if you wrote clearly and simply. Ask if what you wrote was relevant, useful, or interesting to your readers>. And if it is a bit of inspirational awesomeness, consider editing it and including a question or statement that lets people know that you’d appreciate some feedback.
4. They’re Doing What You Told Them To Do
If you give your readers a great tip that requires them to do something to implement it, be prepared for the possibility that they might actually go implement it.
Similarly, if you’re doing a link roll-up and you tell people to go check out the links you’re talking about, there’s a good chance that they might go do that.
I know that this is obvious in hindsight, but it’s easy to forget that our words can influence people into action, and it’s possible to unintentionally steer people away from commenting.
5. They’re Chasing Links On Your Blog
Writing posts that include links to older posts or using plugins that show related posts do have an effect on the number of comments you’ll get. If they click a link that’s midway in your post, they’ll probably read the second post before they comment on the first, and if that second post is linked to others, they might just keep clicking.
It’s for this very reason that you don’t find many links on a sales or landing page, and if you do find them, they eventually lead back to the original page. Marketers know that people will click on the links, and if those links lead away from the original page, that’s probably a lost sale.
While it’s not exactly an exclusive either/or choice, think about the relationship between how long people stay on your blog (due to interlinking) and comments. If you write compelling headlines, there’s a good chance that those related post plugins have an effect on the number of comments you’re getting. Change your linking strategy or consider turning those plugins off a bit if you’d like to see if they’re making a difference.
6. They’re Following Your Social Media Trail
This is very similar to the last two points, but if you’ve given your readers a bunch of different ways to connect with you, then that’s another thing that might keep people from commenting.
Think about how many times you’ve clicked to follow someone on Facebook only to get lost in a chat on Facebook, or how many times you’ve followed someone on Twitter only to get engaged in conversations there. The same thing goes for badges and links that send people to blog networks.
If you’d prefer more comments than social media connections, consider placing your social media links further down the page or only keeping the ones where you’re active.
While you’re at it, it’s probably a good time to declutter your sidebar.
7. It’s Hard For Them To Comment
I ran into this one the other day. I wanted to reply to a friend’s blog that was hosted on Blogger and found myself frustrated that I couldn’t just leave a comment like I can on other websites. It gave me five or six different options – none of which I use – and, ten minutes later, I finally went with the “best fit” option just so that I could comment. If she weren’t my friend, I probably would’ve given up.
Some of the other comment implementations like Disqus can also set a barrier to comment. I’ve often bailed on those, too, because I didn’t remember my OpenID and didn’t feel like figuring it out. (Luckily, they’ve improved substantially over the last year.)
The harder your readers have to work to comment, the less likely that they’ll do it. Think long and hard about all the comment plugins you might want to implement – and remember that sometimes the best solution is the simplest one.
8. You’re Posting At The Wrong Time
If you post when all your readers are asleep, then the soonest they’ll comment is the next day, but then your post is in with a bunch of others in an RSS feed. Likewise, if you post after the time that your email subscribers get their daily email, the soonest many of them will read what post is the next day when they get that hit.
Figure out when your readers are active and try to publish when they’re reading posts. This takes a bit of homework and observation on your part, but it makes a huge difference in terms of the number of comments you’ll get on your post.
There’s More To Comments Than Content
What you may have noticed is that the first five of these points have to do with the content of your individual posts and the last three don’t have anything to do with your posts. It’s hard to say what would have the biggest effect since each of our blogs are different, so take a look at your post and blog from your reader’s point of view, pick one that you’d like to tweak, and see if it has any effect. (By far the easiest place to start is by changing your comment plugin/solution, though.)
As you can see, there are a lot of different reasons that people might not be leaving comments on your blog, and many of them have nothing to do with you or your posts being unworthy. Keep writing and testing what works – that’s the only way you can become a better writer and grow your blog.
About the Author: Charlie Gilkey writes about meaningful action, creativity, and entrepreneurship at Productive Flourishing. Follow him on Twitter to get bite-sized slices of mojo.
Post from: Blog Tips at ProBlogger.
8 Reasons You Might Not Be Getting Many Comments
I recently was chatting with a new blogger and they made the comment that after 3 weeks of blogging that they’d run out of things to write about. They had written 10 posts so far but felt that they’d nothing else to share of value on the topic.
What surprised me about their comments was that the blogger was actually a seasoned pro in their niche. They were new to blogging about their topic but they’d been working in their industry for 25 years and were seen as an expert in their field…. yet they didn’t feel like they had anything to say about the topic!
I dug a little deeper and it turned out that the reason for their issue was not that they didn’t have much to write about – but that they were taking for granted the level of knowledge that they actually had. Much of what they’d learned over the years was now so basic to them that they didn’t realise how valuable it was for someone at a lower level of expertise.
To use an old cliche – they were the type of person who has forgotten what most of us will ever know about their topic.
He said to me at one point – ‘I just want every post I write to be something that cuts new ground – something that says something great that no one has ever thought before.’
I’ve felt this way myself over the years (and still do). For me it often came about in those nervous moments before I’d go on stage to present about blogging. Doubts would creep in….”what do I know?”…. “my presentation is too basic”….. “what if people are too advanced for this?”….
The reality is though that 99% of people in the audiences I spoke to had a such basic understanding of my topic that what I often thought was basic was often a stretch for them.
Often in the Q&A times at the end of such presentations I’d realise to myself just how much I actually did know about my topic and how often in the search for my next profound post that unlocked the secrets to the universe that I was actually over looking a treasure trove of more basic but just as helpful topics.
I’m not suggesting that every post you write needs to rehash the basics of your topic – however I guess this is simple a challenge for those of us who sometimes struggle to feel we’ve got anything helpful and worthwhile to say to realize that we might be over thinking things and could probably serve our readers better by examining what we do know and sharing that.
Sidenote: I was having a discussion that touched on this today at Third Tribe when Valeria Maltoni commented – ‘I also take what I know for granted a lot.‘
I responded to her with:
“I think most of us have stuff in our head that we think is too basic to share with others however it’s real GOLD when we do share it because it’s often things that others are thinking about asking but are too scared – or its something that they need to know but don’t really know that they need it.“
How does one get to those Basic but Golden things?
A few ides for posts come to mind:
- Describe an experience that you’ve had
- Share a problem that you overcame and how you did it
- Give an example of where you learned an important lesson
- Tell the story of how you taught someone something
- Remember what it was like to be a beginner in your topic and outline the things you wish you’d known
- Share the answers to some questions that you or someone else once had
Post from: Blog Tips at ProBlogger.
What Are You Taking For Granted That Might Be Useful to Others?
Many people go to websites everyday and fill out forms, but what happens after they fill out the form? At the Online Marketing Summit, WebProNews spoke with Lauren Vaccarello, the Global Head of Search at Salesforce, about how websites can make sure they are tracking these potential leads.
First of all, you need to know how people get to your form. According to Vaccarello, Salesforce and others offer solutions that allow this information to be passed through a hidden field. It is an automated solution that not only sorts through the data, but also passes it through an application that builds dashboards, which reveals even more data.
With this information, you can find out important facts such as where your visitors are coming from, who is converting and who is not, where you are spending that is producing profits, and where you are losing money.
After you have gathered this data and analyzed it, you have a stronger knowledge of which leads are worth following up on and how you should approach them.
Using Location as a Query
02/25/10
According to Lawrence Coburn, the President of RateItAll, this is an exciting time for search marketers due to new opportunities in search queries. Historically, people would go to a search engine and enter a query. Now however, with a mere tap of a button on a phone, people can send out their location and it acts as a query.
Coburn comes from a user-generated content background and knows that it is not easy to get people to post content. But with check-in applications such as Foursquare and Gowalla, a single tap on a phone creates the content.
These applications tell your friends where you are while also letting Foursquare and Gowalla what places are popular. In addition, this data provides valuable opportunities for advertisers to get involved with location.
What does all this mean for search marketers? Location is important to them because they can build upon the APIs that Foursquare, Gowalla, and other similar applications have. Coburn’s company is even developing a product called DoubleDutch that will allow users to build their own Foursquare and Gowalla if they have a community tied to a specific location.
Because this idea of location as a query is relatively new, there are and will be challenges for search marketers. To help avoid them, Coburn advises marketers to create content around latitude and longitude. If they do this, then when people reveal their location, the marketers will know what to deliver.
How do you feel about using location as a query?
Meet the Mozzers!
02/25/10
Posted by jennita
Over the past few months, we’ve announced a number of exciting changes here at the mozPlex. Some of those include becoming focused on our software, new SEO tools and a cultural change with our TAGFEE Tenets. With that, we’re committed to being transparent and authentic and feel we’ve done a great job keeping the SEOmoz community up to date on many of these changes.

However, one area we’ve been slacking is in ensuring that our community knows who we are, as a team. There are many mozzers who mainly work behind the scenes building tools, or providing excellent customer service to our members. Along with our shift from consulting, we’ve had a few organizational changes and people’s roles have changed. Additionally we have a number of moz Associates that help contribute to the blog and provide expertise in Q & A.
We’d like to take this opportunity to introduce you to our team, and ask you to get to know us a little better. There are a few new mozzers that may even surprise you! This is an exciting time for us and the community and we’re excited to introduce ourselves. Each mozzer was asked to provide their title, social media accounts, top moz moment (tools created, blog posts written, etc.), then I asked them to answer a few fun questions. So without further ado, I’d like you to meet the mozzers.
Development Team
Every team plays an important role to the success of SEOmoz and our tools, but the development team is key. Without this group we wouldn’t have the suite of amazing tools that we have to offer our members today. Browse through the developers and see who has worked on your favorite tool, and learn more about the people behind the scenes.
Ben Hendrickson Sr Software Engineer "From the day I started building the Linkscape prototype to the day we launched the first version was about 10 months. I think that project went well." |
Chas WilliamsSoftware Developer "I work mostly on Linkscape these days. I wrote the code for anchor text distributions and the new views for OSE, so the OSE launch was a proud moment for me
|
David Joslin Systems Engineer "Since starting in August I have worked to improve our uptime significantly through monitoring, tuning, and application fixes. " |
Jeff Pollard Lead Web Developer "I make sure your website experience is a wonderful one!
|
Kate Matsudaira VP Engineering "Helping bring SEO tools and technology to the next level" |
Ken Woodruff![]() Senior Architect |
Nick Gerner Senior Engineer Nick Leads SEOmoz API development and is currently working on solutions for historical Linkscape data tracking. |
Phil Smith Developer "Working on sooper-top secret project"
|
Roger Mozbot Needs No Title Standing on a crate in order to be as tall as Googlebot.
|
Marketing Team
Now that we are focused on our SEO tools, the consulting and marketing teams have been combined. There have been a number of changes in roles and we’re now more focused than ever on getting our products launched, participating and leading our amazing community, and creating excellent content for our readers. Take a peak at our new Marketing team!
Danny Dover SEO Specialist Danny is at least half full of SEO know-how |
Jen Sable Lopez Community Director Having worked remotely for 9 months, I LOVE being in the office.
|
Joanna Lord Director of Customer Acquisition & Engagement "My focus is on introducing new audiences to our awesome resources and SEO tools. " |
Scott Willoughby Director-Conversion & Retention Marketing |
Product Team
The product team leads the path to ensuring that the products being built meet the needs of our customers and they manage the projects from inception through deployment. Essentially they make sure we’re all doing our jobs.
Adam FeldsteinDirector of Product Management Current Focus: 1) Ship a new version of the mozBar. 2) Something much bigger (that I can’t talk about yet) |
Ben Huff Product Manager "I focus on herding cats. Recently that included getting Open Site Explorer out the door, safe and sound. I’m currently working on doing the same for the new Keyword Difficulty tool." |
Matt HeilmanArt Director "I make SEOmoz look good"
|
Operations Team
Who keeps the company working like a well oiled machine? That’s the Operations team of course! They jump in and help with any aspect of the company as needed and are often our customers first point of contact. Without their magic touch the office would be running around like chickens with their heads cut off. Thanks for keeping us from running into each other!
Arden TurnbullCustomer Service Manager / Office Coordinator Arden keeps our customers happy! |
Christine V.![]() Director of Operations I do my best to increase the staff’s level of happiness and productiveness, much like Tattoo on Fantasy Island. |
Sarah Bird Chief Operations Officer I own legal, financial, HR, and generally help make everything run smoothly. I also champion the Marketing Department and the SEOmoz API. I love my job. |
moz Associates
This is an amazing group of experts from across the search marketing industry. We’re priveledged to have this group contributing to the blog, helping with Q & A and providing insight for new products. It sorta feels like we’re showing off… because we totally are!
Cindy Krum![]() CEO & founder of Rank-Mobile – Denver, CO |
Duncan Morris Founder and CEO, Distilled – London, UK |
Jane Copland SEO Consultant, Ayima Search Marketing – London, England "I’ve written a couple of successful blog posts for SEOmoz (I worked as a full-time employee at SEOmoz from 2006 until 2009). My favourites are: Don’t End URLs in .0, What Rand and Jane Write When They’re Drunk, the follow-up and A True Story. It’s about hookers." |
Kate Morris Kate Morris, Search Engine Marketing Consultant – Austin, TX "My favorite blog post on YouMoz was Paid Search: Detaching From an Agency, which is what got me speaking on my first panel at SMX East 2008." |
Lindsay Wassell Q & A – Tampa Bay, FL |
Michael Cottam Principal, Michael Cottam SEO Consulting – Portland, OR, Canada I like this one, and it seemed to generate a pile o’ comments: http://www.seomoz.org/blog/its-a-feeding-frenzy-for-keywordrich-domains |
Peter Meyers President, User Effect – Chicago, IL The post: SEO Cheat Sheet: Anatomy of a URL My most popular post on my own blog (by a longshot) is 25 Point Website Usability Checklist. |
Richard Baxter Director / Founder SEOgadget.co.uk - London, UK Hmm. I like writing about tools you guys do – Like this and this and pretty charts on ranking factors using Linkscape data like this. And I really like talking about Microformats. |
Rob Ousbey Search Marketing Consultant, Distilled – Seattle, WA (soon to be) |
Sam Crocker SEO Consultant, Distilled – London, for now! I’m pretty new to the moz crew but I was pretty pleased with manning up to take on a "doozy" for my first Q & A and think I found a good solution to the problem |
Tom Critchlow Head of Search Marketing, Distilled – London Baby. My most loved SEOmoz post was this one, mainly because of it’s sensationalist headline… Headlines ftw. My proudest SEOmoz contribution was speaking at both the Seattle and London pro seminars in 2009 and getting some really positive feedback and comments. |
Will Critchlow Co-Founder of Distilled, UK & US – London, UK. Though anywhere rainy appears to do. Taking credit for lots of things done by our team, I’m probably most proud of the London PRO seminar in October last year. My personal favourite post, mainly for the title (just google "space monstering") is this one. |
Boss Team
Last, but definitely not least we have our co-founders Rand and Gillian. They may very well be the most well known of the bunch, but I bet you didn’t know Rand used to be a black market Pokemon dealer! Without these two, we wouldn’t be the team we are today.
Gillian Muessig President/Co-Founder "I’m the corporate evangelist and international voice for SEOmoz. My role is to connect the the SEOmoz community with the SEOmoz team and to spread the SEOmoz brand to new audiences and markets." |
Rand Fishkin CEO |
Thanks for taking the time to get to know us!

Posted by neopunisher
This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.
After Nick announced the free Linkscape API, I decided to write a SEO extension for chrome. I wanted to focus on all aspects of SEO and not just linking (like some other extensions) as well as a fast clean UI. I organized data from the page and external signals into 5 categories: External Page Data, Page Elements, Social Media, Page Terms, Server / Domain Info, and Suggestions as well as enhancing some common SEO related sites like Google Webmaster Tools, Yahoo Site Explorer and Google Analytics
Install the SEO SIte Tools extention and see for yourself… it’s only one click and you won’t be disappointed.
External Page Data shows domain metrics link links and rank
- Linking to page and domain from Yahoo
- Page Authority, Domain Authority and links from SEOmoz
- Alexa popularity (with graph) links
- Google index date and PageRank along with domain trends
- Dmoz listing and compete.com data
Social Media pulls shares and bookmarks from a number of places
- Page Diggs and Domain Diggs
- Recent tweets about the page along with total number of tweets
- Facebook shares, likes and comments
- Reddit points
- Delicious bookmarks
Page Terms displays relevant page elements to SEO
- Meta Robots
- Meta Description
- Anchor tags and follow attribute)
- Header tags (H1-H5)
- Bold/Strong
- I/Em
- Meta Keywords
Server / Domain Info checks the domain’s IP and country and displays it on a map along with registrar information and WhoIs info
Suggestions gives helpful on-page SEO suggestions about title tag, links on page, meta description, meta keywords (hey it can’t hurt)
Page Terms (still a work in progress) performs term extraction and lets you do keyword research with Google’s keyword research tool
It also has ability to enhance Google Webmaster Tools with links anchor text, if they are followed links and mozRank (or PageRank) of linking pages
Adds Social media reactions to Google Analytics page details with Facebook shares, likes and comments as well as Delicious bookmarks and Diggs
It also adds the link and anchor text info to Yahoo Site Explorer with mozRank (or PageRank)
It is still being developed so I would love any feedback you could give me on it…
Some future plans are:
- Keyword search volume in Webmaster Tools
- Indexed pages in Google, Yahoo and Bing
- Improved keyword research tools
- More site suggestion information
- StumbleUpon share data
Get the SEO Site Tools Extention Now
Get in touch with me on twitter I’m @cartercole and follow me for updates of new releases (but if you install the plug-in it will automatically update) [highly recommended]
guest post by Kelly Diels
When I was wondering how to create an effective, money-making review site, I thought of Robb Sutton.
Robb Sutton’s review site, Mountain Biking by 198 “pulls in thousands in review product every month” and in the last 15 months has received over $100,000 dollars worth of review product. He’s also got several other sites, including a coffee review blog, and oh yes, makes a pretty decent living as a ProBlogger.
That is, when he’s not hanging out with the likes of me and telling me all his secrets.
Kelly Diels: Robb, tell me all the dirty details about review sites.
[looooooooooooong pause. Isn't it a little early in the conversation to have offended him?]
Kelly Diels: Robb?
Robb Sutton: I’m here. Sorry…was just closing up a few things. Now you have my 100% attention.
Kelly Diels: You know a girl likes that.
Robb Sutton: Yes, they do!
Kelly Diels: I mean, so I’ve heard. Tell me, dahlink, how you got started with review sites.
Robb Sutton: Well, it all started with an idea that had nothing to do with reviewing product, ironically.
Kelly Diels: Go on…
Robb Sutton: I had this idea that I was going to have a trail review site for mountain biking that was all user submitted content. About 5 minutes into the process, I realized that you can’t have user submitted content without traffic. So I started a blog where I reviewed parts, bikes and other related products and that took over what was the user submitted part. Basically, I used it as a traffic generator that became the model for Bike198.com.
Kelly Diels: So you’re inadvertently brilliant?
Robb Sutton: I fell into it…I like to think of it as a progression. I had some experience being on the other side of the fence in the corporate world, so I knew how to quickly adapt that to blogs.
Kelly Diels: How did you get your pretty mitts on things to review?
Robb Sutton: Well, back when the industry had no clue who I was, I relied on current contacts and cold contacting through emails and phone calls. Now it is a combination of them finding me and me finding them.
Kelly Diels: Do you work with PR companies, or companies directly?
Robb Sutton: I work with PR companies, directly with manufacturers, distributers and some retailers.
Kelly Diels: And for those of us who just got really scared, what does that process look like?
Robb Sutton: Typically, I send out an email explaining who the site is, what we do and what the process is. I then include examples with some simple search engine and site stats. If it is a smaller company, you pretty much get to the right person right away. A lot of times through that email and you are off and rolling. For larger companies and some smaller ones, a follow up call is required to get in touch with the right person. Phone calls always convert better than emails, but I always start with emails so they know who you are when they pick up the phone.
Kelly Diels: Gawd, it is almost like online dating.
Robb Sutton: Yeah, a little bit!
Kelly Diels: What sorts of strings get attached to the product and reviews?
Robb Sutton: No strings really. Sometimes you have to return the product if it is super expensive. But sometimes you don’t even have to do that. Most companies know what blogging and review blogging entails these days.
Kelly Diels: Which brings us to Disclosure, baby. Tell me how you handle Big Brother, the FTC.
Robb Sutton: I have a blanket disclosure on all of my sites that is linked up in the footer that explains links, products, etc. I am very up front with my readers on the process so there is nothing that is hidden that could be considered bad by the public or FTC. Everything is up front and honest.
Kelly Diels: And if you’re just not into her the product? What do you do?
Robb Sutton: I write the truth! Bottom line is that you are writing for your readers and not the companies. If you are just going to write glorified advertisements then no one is going to take you seriously. Back everything up with facts and everything turns out ok.
Kelly Diels: Sing it, sister.
Robb Sutton: Even companies I have given poor reviews to in the past still send me stuff. They want to reach the audience and you want to deliver the goods. Its a win/win.
Kelly Diels: All press is good press…
Robb Sutton: Actually…that is very true.
Kelly Diels: Seriously. The first time someone trashed me online (Allyn Hane, lover, I’m a-talking to you) I was delighted. But I digress. What kind of traffic are companies and agencies looking for?
Robb Sutton: They are looking for targeted traffic.
Kelly Diels: What does targeted traffic mean?
Robb Sutton: The specific number isn’t really important. 100 targeted eyes are better than 10,000 that aren’t targeted.
Kelly Diels: How do you demonstrate “targeted eyes”? I feel like we just took a sharp right turn into a gun range.
Robb Sutton: Targeted traffic is basically qualified leads. When someone subscribes to your blog, they are targeted because they want to digest that subject matter. And don’t shoot!
Kelly Diels: I can’t. I don’t even know the process for getting a gun permit in Canada but I know it takes forever. Also I’m a lover, not a shooter…Tell me about a review or a product that got you all hot ‘n bothered.
Robb Sutton: Hmmm…
Kelly Diels: I went to a sex toy party on Friday night and, given the subject of my blog, I’m pretty sure that I can review those products and claim them as a tax deduction. But again, I digress.
Robb Sutton: [laughs, possibly uncomfortably] Yes, you probably could…An example of an interesting product/review was when I got in a fork from a manufacturer because of comments I made about how I didn’t like the direction they were heading.
Kelly Diels: Umm… “got in a fork”? Dude. translation, please. I mean, it sounds naughty but even I’m drawing a blank.
Robb Sutton: Suspension fork. It is the thing on the front of the bike that is the suspension.
Kelly Diels: Oh it is a thing. Not a position. That clears everything up. So why was this fork so fabulous?
Robb Sutton: Because it was sent to me after I made the comments. I backed everything up with facts on why I didn’t agree. And they said…ok…try it out for yourself. I thought that was pretty cool.
Kelly Diels: That’s pretty smart marketing, actually. And..? How was the fork?
Robb Sutton: Great product. Still don’t agree with that one aspect.
Kelly Diels: I had no idea forks were so controversial.
Robb Sutton: They are a reputable company that produces a great product but I just didn’t agree with the “new standard” they were introducing.
Kelly Diels: Ok, Mr. Fancy Britches. I get it. YOU HAVE OPINIONS – which, I’m thinking, is probably why your review site works.
Robb Sutton: Doesn’t everyone?!
Kelly Diels: Yes, darling. That was a compliment in disguise. I think that is what reviews are about – good, solid, well-reasoned opinions…So. You get loads of free products, but how do you make money? You can’t eat forks.
Robb Sutton: Affiliate revenue, direct advertising, e-book sales like my Ramped Reviews (aff), pay-per-click…I like to diversify.
Kelly Diels: And what about all the companies kissing your…site? Do they ever buy advertising?
Robb Sutton: They do, and it is a lot easier to sell advertising space to people you already have a working relationship with.
Kelly Diels: And what does that do to the separation of church and state, editorial vs revenue? Do you feel awkward about reviewing your clients?
Robb Sutton: Not at all. Everything is explained up front. No surprises. Keep in mind that nothing is written that is pure emotion or inflammatory. It is all fact-based opinion.
Kelly Diels: That’s right. We all have niches. MINE is pure emotion and inflammatory prose. So stay outta that one, my love…Ok. Going general: do you think review sites of higher ticket items – like bikes, cameras etc – work better than other kinds of review sites, like say restaurants or experiences?
Robb Sutton: I think it is about equal. I also run a coffee review site (coffeeobsessed.net) that does really well and it is very young. I think the possibilities are wide open.
Kelly Diels: Now you’re speaking my language. The language of love/caffeine.
Robb Sutton: Yeah, I’ll leave that one to you! I’m obsessed…I’ll admit it.
Kelly Diels: With coffee? Or mountain bikes?
Robb Sutton: Nothing better than a great cup of coffee, but both. And blogging, of course.
KellyDiels: I ask because I like coffee and mountain bikers. I may have mentioned this before: THIGHS OF GRANITE.
Robb Sutton: Very true! And a strong grip.
Kelly Diels: If you do say so yourself. With whom can I verify this? I have to fact-check, you know.
Robb Sutton: Any cyclist…but especially mountain bikers because we have to ride technical terrain.
Kelly Diels: Well, there you have it. The secrets of review sites, hot coffee, and rock hard…thighs.
Kelly Diels writes for ProBlogger every week. She’s also a wildly hireable freelance writer and the creator of Cleavage, a blog about three things we all want more of: sex, money and meaning.
Post from: Blog Tips at ProBlogger.
Rock Hard Thighs and Cold Hard Cash: Robb Sutton Spills His Tawdry Review Site Secrets




























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